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Existing customers

You can manage your policy by logging in, see your options below.
 

Your options

Home insurance before 11/12/2023

If you have a Pick and Protect policy or a quote starting with QTE or MPH, here’s how to manage your account.

Home insurance after 11/12/2023

For Essential or Enhanced policies or quotes, the reference will start with a number. You can manage your cover here.

Life insurance customers

If you've bought life insurance, critical illness cover, or over 50s life insurance through TSB, manage your cover here.



Home insurance

Do you have a TSB Pick and Protect home insurance policy or quote from before 11/12/2023?

If you have a TSB Pick and Protect home insurance policy or quote starting with the reference QTE or MPH, here’s how to manage your cover.

Manage your policy

It’s quick and easy to make a claim or view your home insurance policy documents online.

Make a claim online

Or call 0345 030 8782
Home Emergency 0345 030 8840
Legal Cover 0345 030 8839

Call us

8am to 8pm Monday to Friday, 8am to 6pm Saturday, and 10am to 4pm on Sunday and Bank Holidays.

Chat with us

Use the chat service to talk to us about your insurance policy.

Opt out of auto-renewal

To opt-out, call us on 0345 030 8799, or complete the online form.


Do you have a TSB Essential or Enhanced home insurance policy or quote from after 11/12/2023?

If you have a TSB Essential or Enhanced home insurance policy or quote, the reference will start with a number. Here’s how to manage your cover.

Retrieve your quote

If you have an existing quote, retrieve it and take out a policy here.

Manage your policy

It’s quick and easy to make a claim or view your home insurance policy documents online.

Make a claim online

Or call 0345 030 7654
Home Emergency 0345 030 8840
Legal Cover 0345 030 8839

Call us

8am to 8pm Monday to Friday, 8am to 6pm Saturday, and 10am to 4pm on Sunday and Bank Holidays.

Chat with us

Use the chat service to talk to us about your insurance policy or quote.

Opt out of auto-renewal

To opt-out, call us on 0345 030 8799, or complete the online form.

General enquiries

Make a change or general enquiry


Life insurance

Manage your life insurance

If you’ve purchased life insurance, critical illness cover, or over 50s life insurance through TSB, you’re covered by Legal & General Assurance Society Limited. Here’s how to manage your cover:

We're here to help

To answer any queries you have, call Legal & General on 0800 072 4894 between 8:30am - 8pm Monday to Friday and 9am - 1pm Saturday

Existing customers

You can access your life insurance policy via Legal & General's My Account or call them directly on 03700 600 015


Important Information

Terms, conditions, and policy exclusions apply.

TSB Essential and Enhanced home insurance is brought to you by TSB Bank plc and underwritten by Aviva Insurance Limited. Applications must be UK residents & aged 18+. Aviva Insurance Limited Registered in Scotland, No. 2116. Registered Office: Pitheavlis, Perth, PH2 0NH. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Life insurance, decreasing life insurance, critical illness cover and over 50s fixed life Insurance are introduced by TSB Bank plc but are provided by Legal & General Assurance Society Limited. Legal & General Assurance Society Limited is registered in England and Wales No. 166055. Registered office: One Coleman Street, London EC2R 5AA. Legal & General Assurance Society Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under number 117659. Legal & General Partnership Services Limited is registered in England and Wales number 5045000. Registered office: One Coleman Street, London, EC2R 5AA. Legal & General Partnership Services Limited is authorised and regulated by the Financial Conduct Authority under number 300792.

You can check the FCA register or call the FCA on 0800 111 6768.