Our basic bank account is a straightforward account designed to help you manage your money. It is available if you don’t qualify for any of our other current accounts and you do not hold another UK bank account.
What's included with our basic bank account?
Our TSB Cash account includes
- No fee
- Bank the way you want to – manage your money online, with the mobile app, in a branch and by phone
- Contactless Visa debit card
- Discover great savings on treats like takeaways, holidays, and cinema tickets plus essentials like MOTS with My TSB Rewards
What’s not included
- An arranged overdraft or cheque book
- If you require any borrowing e.g. personal loan, arranged overdraft or credit card at a later date, you will need to change your account to a Spend & Save account (subject to eligibility)
- Access to the benefits of the Spend & Save account
Basic Bank Account FAQs
Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.
Find out more and get started with Internet Banking
Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.
Find out more and get started with Mobile Banking
Telephone Banking
You can call our automated Telephone Banking service on 03459 758 758.
Use this quick service to:
- check your balance and recent transactions
- pay your bills
- transfer money
- check your Direct Debits or standing orders
And you can speak to one of our advisers if you have a more complex query between 8am – 8pm Monday to Sunday.
Find out more about Telephone Banking
These services are available if you are over 16.
Your TSB Visa debit card is an amazing piece of plastic. Accepted in millions of places and cash machines worldwide, it's incredibly convenient. It's just as safe to use abroad as at home, so it's a simple alternative to carrying cash.
This is a simple everyday way to save for the things you want. Add Save the Pennies on to your account and every debit card payment you make is rounded up to the nearest pound. All those spare pennies go straight into your Savings Pot or any other eligible TSB savings account you’ve set up. So even when you’re spending, you’re putting a little bit aside too.
You can set this up easily on our mobile app, Internet Banking or in branch.
A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.
Find out about our joint accounts.
There may be lots of different reasons you might need to bank with us differently, either in the short term, or on a continuing basis. It could be because of your physical or mental wellbeing, or because of a life event you’ve experienced. Whatever the reason, we are committed to tailoring our support to your personal needs.
If you choose to tell us about your individual support needs, we will take the time to understand your circumstances and work with you to make sure you have the support you need when banking with TSB. We can add a Support Indicator to your account, which means whenever you talk to us, we'll be aware that you may need tailored support.
Open a bank account online with TSB today
How to apply for our basic bank account
If you’re looking for a simple, everyday account that offers you more, see our Spend & Save account first. If you apply for one of our other bank accounts but don’t qualify, we’ll automatically offer you a cash account if you’re eligible.
If you feel the cash account is appropriate for your circumstances and you do not want to apply for any other account, please apply below.
How to apply for our basic bank account
Book an appointment
Alternatively, if you would prefer to speak to somebody, please contact us to book a face to face, video or telephone appointment.
How do I switch to a TSB bank account?
We guarantee switching your bank account to us will only take seven working days.
It’s easy as 1-2-3.
Choose to switch to us when you apply, or any time after.
We will move all your incoming and outgoing payments into your new account.
In the unlikely event there are any hiccups, we'll refund any interest and charges on your old or new current accounts.
Important information
TSB adheres to The Standards of Lending Practice which are monitored and enforced by the LSB: www.lendingstandardsboard.org.uk.
To read more about our lending commitments to you, please click here to read the leaflet.
Account Opening is subject to our assessment of your circumstances. You must be 18 or over and a UK resident to apply.
Text alerts are free but your mobile operator may charge for some services. Please check with them. We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.
