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Gold Added Value accounts

Our Gold Added Value Accounts, including Gold Plus and Gold Enhance, are no longer available to new customers

The price of the Gold Account for existing customers is £15 a month

Be aware that if you move overseas you may no longer be eligible for insurance benefits

Please refer to the Gold Account Welcome pack & Terms and Conditions for full details.

Aviva Worldwide and UK Travel Insurance

Cover for you and your partner for up to 45 days per trip. Subject to approval.

Mobile Phone Insurance

Worldwide cover for loss, theft, damage, breakdown (including faults) and unauthorised calls.

AA Breakdown Cover

Roadside assistance whether you're in your own car or someone else's.

Manage your Gold Account

Call Gold Membership Services

UK - 0345 835 3834

Overseas -+44 (0) 20 3284 1584

Call 0800 0725 467 or report a breakdown here.

Make a claim on your AVIVA Travel Insurance.

Manage your Aviva Travel Insurance cover online.

Call 0044 1603 603 710 for 24 hour overseas assistance.

If you have any questions about your policy or want to  make a claim, please call 0345 835 3834.

More information 

Internet Banking
The quick and easy way to control your money. Pay bills, check balances, transfer money between accounts, set up and cancel standing orders, view and cancel Direct Debits and more.

Find out more and get started with Internet Banking

Mobile Banking
Make it easier to manage your money on the go. It means you can do your banking on the move from most internet-enabled mobile devices - either using our app or via your mobile device's browser.

Find out more and get started with Mobile Banking

Telephone Banking

You can call our automated Telephone Banking service on 03459 758 758.

Use this quick service to:

  • Check your balance and recent transactions
  • Pay your bills
  • Transfer money
  • Check your Direct Debits or Standing Orders

And you can speak to one of our advisers if you have a more complex query between 8am – 8pm Monday to Sunday.

Find out more about Telephone Banking

These services are available if you are over 16.

If your account goes over its limit, our Grace Period means that you have until 10pm (UK Time) to pay in enough money to avoid any Overdraft interest you may incur that day.

Every time you use your TSB Visa debit card we’ll round up the amount you spent to the nearest pound and transfer the difference from your current account into an eligible TSB savings account.

Save the Pennies

A joint account is simply a bank account in the name of two or more people. You can either convert your existing bank account into a joint account by adding someone else to it, or open a new account in two people's names.

Click here for more information on TSB Joint Accounts

  • Added Value Accounts can only have up to two insured account holders on the account. Other parties such as appointed representatives can be added, but they will not benefit from the insurances.
  • To enable the Added Value Account to operate, TSB share limited account details with the insurers. This means we only share one address per account with the insurers.

Benefits

  • Convenient way to share outgoings like shopping, bills, mortgage or rent payments
  • You'll both get your own Visa debit card for payments and cash
  • You can still keep your own current account and open an additional TSB joint account, and move money between the two accounts easily

Important things to remember

Along with the benefits of opening a joint account, there are also extra responsibilities. Here are a few things to consider:

  • Each person can make withdrawals, use cash machines or apply for an overdraft without needing the other's approval

Apply for a joint account

You can open a joint account or add someone to your existing account at your nearest branch. You'll both need to go into a branch so that you can provide identification in person.

If you have an Added Value Account, you can change to a Spend & Save account.

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Mobile Phone Insurance, Aviva Travel Insurance and AA Breakdown Cover are only available to customers who are UK residents. Registration is recommended to benefit from certain features and you should check the Terms and Conditions of cover to confirm requirements. Insurance benefits are provided by selected third party providers. For full details of providers, cover, exclusions and limitations please refer to the welcome pack.

Important information

Apple, the Apple logo, Apple Pay, Apple Watch and iPhone are trademarks of Apple Inc. registered in the US and other countries.

Google Pay is a trademark of Google LLC. Android, Google Pay, and the Google Logo are trademarks of Google LLC.

Samsung and Samsung Pay are trademarks or registered trademarks of Samsung Co. Ltd.

Overdrafts are subject to application and approval and are repayable on demand.

Text alerts are free but your mobile operator may charge for some services. Please check with them.

We don’t charge for your use of Mobile Banking but your mobile operator may charge for some services, please check with them. Mobile Banking is available on most internet enabled mobile devices. Services may be affected by phone signal and functionality. You must be registered for Internet Banking. Terms and conditions apply.