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Set up biometrics

Follow these steps to log into the TSB Mobile Banking App using your fingerprint or face.

Steps for an Android device

Step 1

On Android, go to your profile

On Android, go to your profile

Step 2

Tag fingerprint login

Tag fingerprint login

Step 3

Toggle the fingerprint authentication on

Toggle the fingerprint authentication on

Step 4

To activate it, tap ‘Yes’

To activate it, tap ‘Yes’

Step 5

To continue, tap ‘Set up’

To continue, tap ‘Set up’

Step 6

Please wait while we set up your fingerprint login

Please wait while we set up your fingerprint login

Step 7

Your fingerprint login is ready, tap ‘Close’ to exit

Your fingerprint login is ready, tap ‘Close’ to exit

Steps for an iOS device

Step 1

On iOS, go to your profile.

On iOS, go to your profile.

Step 2

Tap Face ID login.

Tap Face ID login.

Step 3

Toggle Face ID login on.

Toggle Face ID login on.

Step 4

To activate it, tap ‘Yes’.

To activate it, tap ‘Yes’.

Step 5

To continue, tap ‘Set up’.

To continue, tap ‘Set up’.

Step 6

Set up your Face ID.

Set up your Face ID.

Step 7

Face ID is now configured.

Face ID is now configured.

Step 8

Your Face ID is ready, tap ‘Close’ to exit.

Your Face ID is ready, tap ‘Close’ to exit.

Try it for yourself 

If you need help with anything else, search for it on Help & Support.

Scan the QR code to download the TSB Mobile Banking app

Try it for yourself 

If you need help with anything else, search for it on Help & Support.